Our contact details
Address: Event Results, 63-66 Hatton Garden, London, EC1N 8LE
Phone Number: +44 20 3920 7494
What type of information we have
We currently collect and process the following information:
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
When you express interest in our products and services, for example, by submitted a Request for Demo form or chatting with us on the website, you submit personal information which we then use to personalise our response and enable us to contact you appropriately.
We also receive personal information indirectly, from the following sources in the following scenarios:
We receive personal contact information from third parties who have appropriate legitimate interest consent to allow us to contact them directly.
We may obtain profile information from public sources available online and believe because of your role you may be interested to hear about our services as they appear relevant to your role.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by clicking unsubscribe in a marketing email or by contacting email@example.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to market our services to you, to provide you with a more personalised service and to ensure that, if you contract with us, we have appropriate records and information to fulfil that contract.
We may share this information with our carefully selected suppliers and other third parties we rely on for the effective delivery of our sales, marketing and operational delivery of our products and services. All entities with limited access to personal data are expected to support the same level of data protection and security as Event Results.
How we store your information
Your information is securely stored at rest in the following locations:
This website - North America
Zoho - EU
Google Workplace - EU
Swapcard - EU
We keep personally identifiable information until it is no longer valid or required for sales, marketing or operational purposes. We will then dispose your information by deletion
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113